24x7 Technical Support


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Technical Support Company in India

Geton Webs offers a complete package for Outsourced Hosting Support Services and IT Support Services that can change the way you manage and operate your information systems. We have been providing premium 24x7 support services in the USA, Asia-Pacific and Europe. Geton Webs’ prime focus is on the quality of service delivered which is closely monitored and measured by our QA team with particular emphasis on both technical and language correctness. Chat & Email Support Services in Noida, Technical Support Company in Noida

Our Service offerings

Hosting Support

We have a pedigree in offering 24/7/365 web hosting support services for hosting providers across diverse geographies. We offer multi-level (level 1, level 2 and level 3) support to our clients.

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Application Support

Application Support Specialists to Empower Your Business, resulting in lower costs with greater ROI, less risk and a faster response to market opportunities.

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AWS Cloud Support

If you are considering moving to AWS from a traditional hosting environment then our teams will prepare a deployment, security, cost benefit and redundancy plan for your migration.

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You are
secure with us!

Safeguard interests of both, your company and your customers by protecting the integrity of the data and guarding it against service interruptions. We offer

Process

We implement ISMS and QMS processes with strong reporting systems

Data Security

Your customer information and their data is safe and secure with us.

Quality of Work

Fast, Reliable and Affordable 24/7/365 live hosting support

Features of
Technical Support Service

  • Level I & Level II support for users of the software via e-mail, chat & phone
  • Level III support via escalation
  • Remote Sever administration
  • Support for pre-sales questions as well as post-sales
  • 24/7 to support worldwide users
  • An experienced QA team to test your software
Technical Support Company in India

We offer a plan to suit everybody!

Choose between

Dedicated Personal Plan

Live Chat Plan

Helpdesk Support

The Twin Share Plan

Phone Support

Why Choose Us

Experience

Our combined expertise of over 85+ support staff answers about 20,000 support instances every day, managing over 1.5 lakh websites across the globe.

Cost Effective

We prove to be a cost-effective solution in comparison to our western counterparts. According to NASSCOM, the cost difference is as high as 40-50% when compared to the western counterparts.

24x7 Support

With our state-of-the-art facilities and the latest technologies, we have excelled in providing 24x7 support services with zero downtime to about 100+ clients across USA, UK, Europe, Asia Pacific.

OpenQRM Partner

Our Cloud Hosting Support services are well complimented with our partnership with openQRM.

Professional

Over 85+ support professionals certified from major IT giants like Microsoft, Red Hat, VMware and Parallels deliver customer centric support services and are capable of handling complex heterogeneous hosting infrastructures in all flavours of Linux as well as Windows.

ISO Certified

ISO 9001: 2008 certification which focuses on service quality and ISO 27001: 2013 (Information Security Management System) which focuses on data security and privacy.

Microsoft Ready

Being a Microsoft Gold Certified Partner gives us the edge in providing support for high end Microsoft products such as Hosted Messaging Solutions, Exchange Server / Active Directory integration, Dynamic CRM, etc.

Multilingual Support

Proven leaders in providing 24x7 Multilingual Support Services which is cost effective, scalable and with good turnaround time.

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